OTB Footwear WARRANTY POLICY

Limited Warranty: OTB boots are warranted for one year after date of purchase against defective craftsmanship and materials.  This warranty will be honored only when OTB footwear has been used for its intended purpose in the environment designed for, and has not been subjected to modification through use of inappropriate protective or environmental chemicals, heat, stretching mechanisms and abnormal use. OTB Footwear’s liability under this warranty shall be limited to repair or replacement of footwear deemed to be under the warranty. OTB Footwear shall not be liable for accidents, abuse beyond normal wear and tear.  

 

OTB Footwear WARRANTY PROCEDURES

  • A brief recap of what is wrong with the product is to accompany the returns in addition to receipt or store voucher showing purchase date.
  • OTB Footwear will inspect the return and determine whether a repair, credit or replacement is due.

 

OTB Footwear LLC

208 Candi Lane Columbia SC 29210
Phone: 833-799-9800
custserv@otbboots.com